FAQ

Preparation for the experience

First times are always excited! We got asked frequently - what if I have vertigo? We can assure, that hot air balloon flight is unique and due it's stability and slow speeds you will not experience any dizziness. It is a perfect choice to overcome any fears of heights and enjoy perfect views from skies.

By any statistics - it is lot safer than a car or plane! The hot air balloon is officially registered aircraft, which has continuous airworthiness and aviation insurance, pilot's are licensed and qualified for commercial operations.

You will find more information here.

Usually balloons fly up to 600-800 meters (2200 ft.) height and temperature there is little bit chiller than on the ground. But to keep balloon up - pilot constantly uses burners, which also provide heat for passengers.

Generally we recommend  flexible wear (long sleeves) and comfy sport type shoes (no high heels for ladies). You can grab light jacket and hat if you are more sensitive for the burner's heat.

For your comfort:

  • Sunglasses
  • Comfy shoes
  • Hat or some head cover if you are more sensitive to heat
  • Camera

We will take care of water during the flight.

We recommend experience for children from 5-6 years. The height of the basket is around 120 cm (~4 ft.), therefore we have special platform to enjoy the flight for minors. All children up to 14 years must be accompanied by adult.

Please check our deal for special family pricing.

Due nature of the activity we do not recommend activity for persons which had recent surgery, pregnant or suffer from back, hips or knees problems. In order to make the most of your flight, you must be able to stand up for at least an hour.

We will always ask your weight before the flight - it is important safety information to adhere maximum take off weight. Please let us know in advance if your weight exceeds 120 kg (270 lbs).

Balloon flights

Hot air balloons fly early morning after the sunrise and evening close to the sunset. Unfortunately, flying in the middle of the day is not possible due thermal activity – balloon can become uncontrollable.

Preliminary take-off schedule
MonthMorningAfternoon
April06:00 – 08:0018:00 – 19:30
May05:00 – 07:0019:00 – 20:30
June05:00 – 07:0019:30 – 21:00
July05:00 – 07:0019:30 – 21:00
dd05:30 – 08:0019:00 – 20:30
September06:30 – 08:3017:30 – 19:00
October07:30 – 09:3016:30 – 18:00
Winter season09:00-11:0014:00 – 15:00

Exact time can vary and depends on weather – wind speed, mist, visibility.
Time is confirmed on the flight day or day before in case of morning flight.

During the booking process choose the date and time - morning or evening. Please be advised that timings are preliminary and can vary due time of year (sunrise and sunset time) and weather conditions. Exact time is confirmed one day before experience and you will receive all information by email.

All our experiences include pick up - either it is hotel or apartments. After the flight we will drop you back to your address.

We can also meet you in launch point if it is more convenient for you.

The adventure will take around 3,5 hours from pick up till return

Usually balloons fly up to 600-800 meters (2200 ft.) height. But most unique and thrilling adventure to fly just above the trees while enjoying wild animals and colors.

We guarantee at least 60 minutes airborne time. Whole experience duration takes around 3,5 hours from pick up to return.

Due to favorable weather conditions most active ballooning season is from April to October. Flights during the winter are also possible, but are not so common due strong winds and rain. But if weather allows - there is nothing more excited to take off over white forests and frozen lakes.

Flight booking

Find your perfect adventure and select number of persons or just click Book now on the header and follow the guide.

Location

You can select from 8 different locations or even choose your custom spot for adventure. 

Flight Type

Select by number of persons or private/romantic experience.

Date/Time

You will see available days marked in green and after selecting date - you will have opportunity to select morning or evening experience. 

You can pay instantly during booking process using credit card or PayPal account or choose Pay Later and pay in cash or credit card after the tour.

Cancellation by customer

All bookings can be cancelled free of charge if committed at least one day before the experience. 90% refund amount will be issued if cancelled later.

Rescheduling by customer

All bookings can be rescheduled unlimited number of times if committed at least 1 day (24 hours) before without any fee.

Cancellation by us

As the type of activity is weather dependent cancellations are inevitable and happens time to time. If the tour was cancelled we will offer you alternative date. If the date will not suit you - full refund will be issued.

Gift cards

You can purchase gift voucher in our website for any experience - it is valid for 24 months. Choose between instant PDF version or fine printed and packed - delivered to any specified address free of charge.

More information about gift cards.

Please find all gift voucher terms and conditions in the page below

Terms & Conditions

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